Vashandi vepa call centre vakapfeka zvakatsvinda, vanogara vakati twasu, vanopfeka mahedhifoni uye vanotaura zvinyoro. Vanoshanda zuva rega rega nemahedhifoni ekufonera kuti vataure nevatengi. Nekudaro, kune vanhu ava, kunze kwekunyanya kusimba kwekushanda nesimba uye kunetseka, pane imwezve yakavanzika yebasa njodzi. Nekuti kunzwa kwavo ruzha kune ruzha kwenguva yakareba kunogona kukuvadza hutano.
Ndeapi maitiro epasi rose ekudzora ruzha aprofessional headsetyecall centre? Zvino ngationei!
Muchokwadi, tichifunga nezvehunyanzvi hweiyo call center profession, kune zvakajairwa zvinodiwa uye zvidzoreso zvemhando dzeruzha uye manejimendi enharembozha pasirese.
MuUnited States Occupational Safety and Health Administration noise standards, huwandu hweruzha rwekumhanyirira hunosvika 140 decibel, ruzha runoenderera harupfuuri 115 decibel. Pasi peavhareji yemheremhere ye90 decibels, muganho wepamusoro wekushanda maawa masere. Muavhareji yemhoteredzo yeruzha ye85 kusvika ku90 decibel kwemaawa masere, vashandi vanofanira kupinda bvunzo dzegore negore dzekunzwa.
MuChina, iyo hutsanana mwero GBZ 1-2002 yekugadzirwa kwemaindasitiri emaindasitiri inotaura kuti hutsanana muganho weyero yeruzha rweruzha i140 dB munzvimbo yebasa, uye huwandu hwepamusoro hwekubuda pachena hunosvika zana pamazuva ekushanda. Pa 130 dB, nhamba yepamusoro yekubata pulses pamazuva ekushanda ndeye 1000. Pa 120 dB, nhamba yepamusoro yekubata mapurusi ndeye 1000 pazuva rekushanda. Ruzha runopfuurira harupfuuri 115 decibel panzvimbo yebasa.
Call Center mahedhifoni anogonachengetedza kunzwanenzira dzinotevera:
1.Sound Control: Call centre headsets inowanzove ine vhoriyamu yekudzora zvinhu zvinokubatsira kudzora vhoriyamu uye kudzivirira kukuvadza kunzwa kwako kubva kune yakanyanyisa ruzha.
2.Noise Isolation: Call centre headsets inowanzova neruzha rwekuparadzanisa zvinhu zvinogona kuvhara kunze ruzha rwekunze, zvichikubvumira kuti unzwe mumwe munhu zvakajeka pasina kukwidza inzwi rako, nokudaro kuderedza kukuvadzwa kwekunzwa kwako.
3.Comfortable Wearing Experience: Call centre headsets inowanzova nekugadzikana kupfeka ruzivo, izvo zvinogona kuderedza kudzvinyirira uye kuneta munzeve kunokonzerwa nekugara kwenguva refu uye nokudaro kuderedza kukanganisa kwekunzwa.
4.Pfeka mahedhifoni nekudzivirira kwekunzwa, izvo zvinogona kudzivirira kunzwa kwako nekudzikamisa vhoriyamu uye kusefa kunze ruzha kuti udzivise kukanganisa kunokonzerwa nekushandisa kwenguva refu mahedhifoni.
Call centre mahedhifoniinogona kubatsira kudzivirira kunzwa kwako, asi zvichiri kukosha kudzora inzwi uye kumbozorora panguva yakakodzera kuti udzivise kukuvara pakunzwa kwako.
Nguva yekutumira: Nov-15-2024
