Nezvakawanda uye zvimwe zve-e-commerce mitambo 6-18 (June 6th) / 8-18 (Nyamavhuvhu 18-16) / 11-11 (nov-11), kutenga online kwave chinhu chakajairika muhupenyu hwevanhu. Iyo Call Center yakakoshaConder Centerpakati pemabhizimisi uye vatengi. E-E-Commerce Binishing Ko anovaka sei yavo yekufona conder kune zviri nani kushandira vatengi?
Kutengesa Pre-Kutengesa Kukurukurirana
ACD QuEUE: Iyo system inogovera inouya inouya kufona kune vasingabati vatengi vebasa vashandi, iyo inovandudza basa rekushanda kwevatengi uye vanowedzera corporate chifananidzo.
Vatengi Popup: Vatengi vanogona kuisa skrini munguva chaiyo yekuratidza ruzivo, kana kugadzirisa matemplate kune yekuisa ruzivo rwakakosha ruzivo.
Kutengeswa kweBasa
Kubvunza Kwekubvunza Kwemhando dzakasiyana, Nyanzvi dzechokwadi Inzwi Rekudaira Logistics Status, runhare rwechokwadi kwechokwadi kusimbiswa uye nekukasira kugadzirisa masevhisi ebhizinesi uye kune bhizinesi masimba, vangairwazve vatengi vakavimbika.
Mushure-yekutengesa basa
Pashure pekutengesa-service yebasa: Isu tinoshanda-huwandu hwekutengesa uye masevhisi ekutengesa mushumo, hapana chikonzero chekutengesa zvekare, kugadzirisa matambudziko ezvevatengi, kuvandudza mushure-yekutengesa service sosi.
Runhare runoshanyira: Yakasarudzika Vatengi Kudzokera Kushanyira Chirongwa, kuti iwe urege kukanganwa mutengi wese, kutapurirana kwekambani yekutarisirwa kwekambani, kusimudzira chisungo chekuchengetedza kwevatengi.
Bika data
Kurekodha kuongorora: Iyo Call Center system inopa yakakura yekuchengetedza kugona uye inonyora kufona kwega kwega kwega kakawanda
Fonera kurekodha, tarisa mwero webasa reMumiririri, kuvandudza basa rebasa remutengi wekambani.
Agent Statistics: Inofananidza iyo Inbound, yakabatana, yakarasikirwa, uye nguva yekumirira yemapoka ehunyanzvi nenzira yakatwasuka uye nenzira yakatwasuka.
Mune e-commerce indasitiri, isu takabatirawo nevakawanda ve-e-commerce hofori, senge aliababa.com, said, dangdang.com, ctrip uye mabhizinesi mazhinji anozivikanwa. Kubva pane ino e-Commerce kambani, isu tapfupisa mamwe mabasa enguva yekufona, achitarisira kubatsira kumabhizinesi ari kuita uye kugadzirira kuita e-commerce.
Sezvo bhizinesi rakatanga kukura nekukurumidza, iyo yekubvunza chikuva uye inoenderana yekufona nzvimbo haisisiri nyore sefoni. Asi zvakabatanidzwa nefoni mhedha, kana ikabatanidzwa neInternet, komputa yakanyorwa
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Tumira nguva: Jun-30-2022
