Ndinosarudza sei mahedhifoni epanzvimbo yekufona?

Call centre headset chikamu chakakosha chebhizinesi remazuva ano.Izvo zvakagadzirirwa kupa masevhisi ekutsigira vatengi, kubata hukama hwevatengi, uye kubata mavhoriyamu makuru ekutaurirana kwevatengi.Sezvo tekinoroji ichiramba ichishanduka, mabasa uye maficha emidziyo yekufona ari kuramba achivandudza.
Ndinosarudza sei mahedhifoni ekufona?
Izvo zvakakosha kuti usarudze iyo chaiyo call centre headset kune rako bhizinesi zvaunoda.Heano zvimwe zvezvinhu zvakakosha pakusarudza call center headset:
1.Business headsets
Kutanga, iwe unofanirwa kunzwisisa bhizinesi rako mahedhifoni.Funga nezvemibvunzo inotevera:
- Yakakura sei nzvimbo yako yekufona?
- Ndedzipi nzira dzekutaurirana dzaunoda kubata nadzo (foni, email, social media, nezvimwewo)?
- Ndezvipi zvinangwa zvebasa revatengi vako?
-Ndeapi maficha aunoda (kufona otomatiki, kuzivikanwa kwezwi, kufona kurekodha, nezvimwewo)?
2. Kuwedzera
Izvo zvakakosha kuti usarudze nharembozha yenhare iri scalable.Bhizinesi rako rinogona kukura nekuwedzera, saka unoda michina inogona kuenderana nezvido zvako zveramangwana.Ita shuwa kuti zvishandiso zvinokwanisa kuwedzera vamiririri vatsva, nzira dzekutaurirana, uye maficha.
3. Kuvimbika uye kugadzikana
Call Center mahedhifoni ari pamwoyo webasa rako revatengi, saka kuvimbika uye kugadzikana zvinhu zvisingagone kufuratirwa.Sarudza vatengesi vakaratidza uye mahedhifoni kuti uve nechokwadi chekuti vanogona kupa kutaurirana kwemhando yepamusoro uye kuita kwakagadzikana.Wongorora ongororo yemutengi wako uye makesi ereferenzi kuti unzwisise kuvimbika kwemahedhifoni avo.
4. Kubatanidzwa
Call centre headsets inoda kubatanidzwa nemamwe masisitimu, akadai seyevatengi hukama manejimendi software, email masisitimu, uye masocial media mapuratifomu.Sarudza headset inoenderana neyako iripo system uye inobatanidza isina musono.Izvi zvichakubatsira iwe kuwana kufambiswa kwakanaka kwekushanda uye ruzivo rwakanaka rwevatengi.
5. Mutengo-kubudirira
Chekupedzisira, funga nezve mutengo-kushanda kwecall centre mahedhifoni.Funga kwete chete mari yekutenga yehedhiseti, asiwo mari yekushanda nekugadzirisa.Enzanisa mitengo, maficha, uye masevhisi ekutsigira kubva kune vakasiyana vatengesi kuti usarudze mahedhifoni anonyatsoenderana nebhajeti rako.